Licensing · CSP transfer
Move your billing
to a CSP partner
What changes is who invoices you. Not the tenant Your organisation's Microsoft 365 environment — your users, data and settings. , not the users, not a single email.
Why organisations come to us
Four situations that start this conversation
The most frequent one is not dissatisfaction with the product. It is an organisation that wants to pay Microsoft and cannot.
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Direct payment requires a card issued in Angola
In the Microsoft 365 admin centre, paying directly requires a credit or debit card issued in the same country where the account is registered. Organisations without such a card are left with no way to pay the subscription, even when they want to.
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The billing does not fit the internal process
An international card charge does not produce the invoice in Angola, carrying a NIF, that the finance department needs to book the expense and justify the payment.
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The current partner stopped responding
Renewals handled at a distance, with no review of quantities, and nobody to call when a user loses access.
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Free licences became paid ones
Programmes for non-profits and education institutions changed their terms. What used to be an automatic grant now requires a purchase process.
What stays
This is not a migration
The first worry we hear is losing data. The transfer changes the reseller relationship and the billing. The environment itself stays exactly where it is.
- The tenant, with the same domain and the same name.
- User accounts, passwords and authentication methods.
- Mailboxes, email history and calendars.
- Files in SharePoint and OneDrive, and teams in Teams.
- Security policies, mail flow rules and tenant configuration.
How it works
Four steps
Your users keep working throughout. The one step that needs somebody on your side is the second, and it takes minutes.
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Step 01
Discovery
We identify the active subscriptions, the assigned quantities and each anniversary date. This is also where licences still assigned to people who have left tend to surface.
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Step 02
Reseller relationship
You accept the partner relationship invitation in your admin centre. It is an authorisation granting Menshen the reseller role, and you can withdraw it at any time.
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Step 03
Issue and assign
Subscriptions start being issued by Menshen and licences are assigned to the same users. No data moves, because nothing changes location.
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Step 04
Closing the previous contract
The old subscription is cancelled. Where an annual commitment is still running, we align the switch with the anniversary date so the same period is not paid for twice.
What we need from you
Five items
If some of these are not to hand, we gather them with you in the first conversation. None of them requires work from your technical team.
- The tenant's primary domain and the organisation name as registered with Microsoft.
- An account with the Global Administrator role to accept the partner relationship.
- The list of current subscriptions and their quantities, or the access for us to gather it with you.
- The organisation's NIF and billing details.
- The current renewal date, if you know it.
After the transfer
What you gain
An invoice issued in Angola, carrying your organisation's NIF, in the format your finance department needs. An account manager with a name, in Luanda. And support requests handled by Menshen's certified team, in your time zone.
From then on, the contracted quantity is reviewed ahead of each renewal, rather than renewing on autopilot.
Next step
Talk about the transfer
Tell us the tenant domain and how many users you have. We come back with what applies to your case, including when the switch makes sense against your current contract.